Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at
- Where do you ship from?
We ship from our partnered warehouses & factories located in the US & Canada. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
- How long will it take for my items to arrive?
We typically have a 1-day processing window to fully verify and fulfill your order. Following this, your package may take 7-10 business days for your package to arrive.
- How long will it take to receive a tracking number?
It will usually take between 1-2 business days. You can view information about your Shipment Status by inputting your Tracking Number in the link given after placing an order.
Where can I place an order from?
You can place an order from any North American country.
- Which currency will I be charged in?
We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
- Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
- Who can I contact if I have a problem with my order?
All inquiries can be forwarded to email@example.com
- How can I pay?
We accept all Major Credit Cards: Visa, MasterCard, Discover, Amex and also PayPal
- Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
- I am unhappy with my Order, can I place a Refund?
In order to protect ourselves as a Merchant, we only offer refunds on items that arrive in a defective state. You must submit photo and/or video evidence within reasonable doubt to our support team at to be eligible for a refund. Once evidence is received and verified, you may ship the product back to our supply warehouse at the address we will provide you to be eligible for a full Refund.
- If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discount.